Returns/Exchanges
We have a 14 day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at scripturalgarments@gmail.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at scripturalgarments@gmail.com
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We will work with you to resolve the issue in accordance with our policy.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special/custom orders or personalised items). We also do not accept returns for worn/used items, item damage caused by customer. We also do not accept returns for items not free of odour, not free of hair and not free of lint. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at scripturalgarments@gmail.com.
By making a purchase with Scriptural Garments, you accept that you have read, understood, and agree to abide by our policies.
Thank you for choosing to shop with Scriptural Garments. We appreciate your business and look forward to serving you with unique products.